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Retail Sales Consultant - Full-time - Santa Cruz, CA - REQ #72269539 - Comcast (Santa Cruz, CA) in Santa Cruz, California For Sale

Type: Other Jobs, For Sale - Private.

Division/Entity
West
Job Overview
Responsible for engaging customers in a retail location and driving
sales of Comcast''s services including HDTV, high speed internet, home
security, wireless cards, and digital telephone services. Educate,
excite, and assist consumers by helping them understand the benefit of
these services and selling the best possible solution to meet their
needs. Communicate these advantages to consumers and place an order on
their behalf at a designated location inside the retail store.
Core Responsibilities
Consult with customers in retails store, define needs, acquire new business and up-sell current customers.
Assist current customers with billing concerns, payments inquires and/or with their equipment rentals.
Maintain a positive demeanor and provide outstanding customer service.
Tasks
- Provide strong understanding and enthusiasm around technology,
especially around Comcast products and services.
- Sell with passion and engage new and existing customers in a high
quality experience which enables them to make informed purchase
decisions.
- Maintain high energy and detailed sales product knowledge including
competitive information.
- Provide superior customer service with all customer interactions.
- Meet or exceed sales quotas in accountability based culture.
- Proactively retain existing customers from canceling service by using
retention techniques.
- Evaluate customer''s potential product needs and make appropriate
recommendations.
- Process payments and equipment transactions in order to maximize the
customer experience.
- Work in a fast, high volume environment and maintain a positive I can
do attitude.
- Regular, consistent and punctual attendance. Must be able to work
nights and weekends, variable schedule(s) and overtime as necessary.
- Other duties and responsibilities as assigned.
Required Skills:
- High School or Equivalent
- Generally requires 0-2 years related experience
Additional Requirements
Preferred Requirements:
BA/BS degree
Two or more years of sales exp. working specifically with a commission, meeting and exceeding quotas.
Experience working in a high-tech and/or telecomm industry (electronics/wireless).
Bilingual capability (Spanish, Chinese or Vietnamese) is essential.
Comcast is an Equal Employment Opportunity/Affirmative Action/Drug-Free workplace employer.
Source: http://www.jobs2careers.com/click.php?id=xxxxxxxx2.96

State: California  City: Santa Cruz  Category: Other Jobs
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